Munzemba, Pedro António, and Joaquim Filipe Ferraz Esteves de Araújo. “The Quality in Public Service Delivery in Angola: A Perception of Users in Luanda’s SIAC”. Perspectivas - Journal of Political Science 24 (June 22, 2021): 41–55. Accessed April 25, 2024. https://www.perspectivasjournal.com/index.php/perspectivas/article/view/3354.